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December 2, 2024

What furniture and home decor retailers should look for in a fulfillment partner


The furniture and home decor e-commerce market are expanding rapidly as consumers increasingly prefer the convenience of online shopping for everything from stylish dinnerware to cozy furnishings. To thrive in this competitive market, home decor retailers need more than just appealing products; they need efficient fulfillment. Let’s take a closer look at the flourishing furniture and home decor market and discover what features retailers should prioritize when choosing a 3PL provider to keep their fulfillment operations running smoothly every step of the way.


Growing e-commerce furniture and home decor market

US and UK leading the way

In 2024, the US and UK lead the global e-commerce furniture and home decor market, with the US ranking first and the UK ranking fifth worldwide in terms of revenue. The US market reached $125 million in revenue, while the UK generated $8.6 million.

Home and garden products are highly popular among US and the UK shoppers: 31% of online shoppers in the US and 27% in the UK purchase home and garden items online, placing them first and second globally in this category. Shoppers in these two countries are especially drawn to buying home accessories and decor online.

Top online stores in the furniture and home decor segment in the US and UK

The home decor and furniture e-commerce market was led by Amazon in the US, generating $9.33 billion in sales, followed by Walmart and Home Depot. Meanwhile, in the UK, Argos led with $1.19 billion, with Next and Dunelm trailing behind. The US market is dominated by giants like Amazon, while the UK sees local leaders like Argos and Next taking the top spots.

What should you look for in a 3PL to handle your home decor and furniture fulfillment?

Expertise in handling fragile and bulky goods

Home decor includes a variety of products, from delicate glassware to large pieces of furniture. Finding a 3PL provider with the expertise to handle both fragile and bulky goods is essential for maintaining product quality and ensuring customer satisfaction. The right 3PL partner should use specialized packaging methods, such as double-walled boxes for glass items and custom cushioning for fragile pieces, to minimize the risk of damage during transit.

Wide fulfillment network for faster delivery

A broad and well-distributed fulfillment network allows you to position your inventory closer to your customers, reducing shipping times and costs. A wide fulfillment network is particularly advantageous for handling large or heavy home decor items, as it helps mitigate high shipping costs by reducing the distance that products need to travel. 

Technology integration and real-time visibility

A tech-savvy 3PL can boost your fulfillment efficiency with seamless e-commerce integration, real-time visibility, and advanced WMS. Important features like real-time tracking, reporting dashboards, and inventory management to optimize operations, prevent stockouts, and improve customer experience.

CIRRO Fulfillment: Power up your furniture & home decor fulfillment

Specialized fulfillment centers and streamlined process

CIRRO Fulfillment provides specialized fulfillment centers for high-value products, complete with dedicated management areas, 24-hour monitoring, anti-theft systems, and comprehensive insurance. With our extensive experience in handling fragile items, we’ve developed an optimized fulfillment process that ensures orders are picked, packed, and shipped with maximum efficiency and care.

Strong global fulfillment network

With over 80 centers across more than 30 countries in North America, Europe, and Oceania, we provide robust fulfillment capabilities worldwide. In North America, we operate 950,000 square meters (≈10.2 million square feet) of warehousing space across 8 strategically located clusters in Los Angeles, Dallas, Atlanta, Savannah, New Jersey, Chicago, Mexico City, and Toronto. 

In Europe, we have 540,000 square meters with 14 clusters in major markets such as the UK, Germany, and France. Most orders can reach customers with same-day, next-day, or two-day delivery! 

Advanced system and seamless integration with ERP, marketplace platform

Our Warehouse Management System gives our Operational Team real-time access to sales data, inventory levels, and SKU storage details. By analyzing historical data and sales forecasts, we anticipate demand and use real-time monitoring to optimize operations. 

We also offer seamless integration with shipping platforms EasyShip, e-commerce platforms like Amazon, TikTok Shop, eBay, and Shopify, as well as returns solutions platforms like Loop. These integrations enable efficient exchange and access to key information, including purchase orders, shipping updates, and inventory data, ensuring smooth communication and a better experience for our customers.

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